KabayanCentral.com Shipping Policy
Our shipping rates depend on three factors:
- Shipping Type
- Items to be shipped
We ship orders to any address in the world that a postal service can reach. Orders are shipped from the Philippines to your desired delivery address.
Our shipping destinations are divided into four regions :
Includes all populated areas in the Philippines.
Includes Asia, Australia, New Zealand, Middle East. Pacific Islands
Includes US, Canada, Mexico and most of Europe
Includes Africa, South America, Central America, Caribbean, Bahamas, East Block Countries
For orders to be delivered to the Philippines, we offer Express Shipping which is a door-to-door delivery service, with shipping time of four (4) to five (5) days.
For orders to other countries, we offer the following:
- Registered Air Mail
Travels by air to destination country, then via local postal system. This takes anywhere from 15 to 30 days.
- Air Courier
We prefer using FedEx or DHL. This usually takes 5 to 8 days. Also, if you have an account with any courier company with an office in Manila, we can send your parcel to you collect.
Delivery times are estimates and commence from the date of shipping, rather than the date of order.
Total delivery time includes "packing time" and "Shipping time"
Unless there are exceptional circumstances, we make every effort to send out your order within  days of the date of your order. Business day means Monday to Friday, except holidays.
"packing time" is the number of days needed to prepare and pack orders
"shipping time" is the number of days needed to ship your order, depending on the shipping type you choose and assuming no delays from your country's Customs.
Unless specified, packing time is usually within five days. For products needing longer "packing time", we will email you about this.
A book has a packing time of 4 days, If you choose Air Courier, your shipping time will be 5 to 8 business days. This means your total delivery time will be 4 days (for packing) plus 5 to 8 business days (for shipping time). So you can expect to receive this items at your front door nine(9) to twelve(12) business days after you place your order.
For items with different "packing times", the longest packing time will be followed, meaning, we may wait for the last item before we ship out the order.
Products may also be delivered in separate shipments due to weight restrictions but this will not change your Shipping & Handling charge.
For Express and Air Courier deliveries, KabayanCentral.com is limited to offer same delivery guarantees as provided by the courier used.
For Registered Air Mail, KabayanCentral.com does not guarantee on-time delivery as performance of local postal system varies from country to country. Once a parcel is handed to the postal service, it will be all up to them. Online tracking is possible in most of the postal websites of various countries. There are some postal service that do not have online tracking like Canada and Asutralia.
Additional expenses may be incurred due to import duties that may be levied once the package reaches its destination country. Since KabayanCentral.com cannot control or predict such duties, these charges must be borne by the recipient. Contact your local customs office or express courier company for further information.
For customs and duties purposes, KabayanCentral.com will provide you with a list in a form accompanying your order the commercial value of your order's contents by product type upon your request. For instance, orders containing both CDs and books will be listed in a way similar to the following example:
Books value: $ 45.40 CDs value: $ 63.00
Due to varying laws governing internation trade, additional restrictions may apply to certain items for delivery to certain countries.